Welcome to my Life Journey
This portfolio is a reflection of my growth, creativity, and dedication to crafting impactful digital experiences. Feel free to explore, and let's connect to build something amazing together!"
Language
Romanian
English
German
Native language
Advanced (C1)
Intermediate (B2)
Skills
A versatile professional with a diverse set of skills across , design, communication, management, customer service, with a strong ability to adapt to new challenges and continuously improve. Committed to delivering high-quality work, collaborating effectively with teams, and driving results.
UI/UX and E-Commerce Platform
WIX
Shopify
Hostinger
Wordpress
Graphic Design Software
Social Media Platforms
Meta Ads
Google Ads
Microsoft Ads
Digital Marketing
Management Software
Adobe Photoshop
Adobe Illustrator
Adobe InDesign
Canva
Microsoft Office
Google Data Studio
Microsoft Power BI
Google Sheets
Financial
In the Process of learning
SAP
SQL
Tableau
Financial Software
Lexware
Invoice
Smartsteuer
Elster
Communication
Microsoft Teams
Live Chat
SMS/Text Messaging
My Projects
Explore my diverse portfolio showcasing completed projects and achievements.
Job Title :E-commerce Manager
Experience: 2 years
Key Skills & Responsibilities
✔ Managed end-to-end online store operations, ensuring top-tier customer satisfaction.
✔ Handled inquiries, processed orders, resolved complaints, and provided personalized assistance via phone, email, and chat.
✔ Strong problem-solver, ensuring seamless transactions and a smooth shopping experience.
✔ Passionate about optimizing customer interactions, improving service efficiency, and maintaining high satisfaction levels.
✔ Skilled in client consulting, CRM systems, and e-commerce platform management.
Job Title :Customer Service
Experience: 1.5 years
Key Skills & Responsibilities
✔ Provided professional customer support via phone and email, ensuring a seamless experience.
✔ Managed customer needs, processed invoices, and resolved issues efficiently.
✔ Skilled in using CRM systems, invoicing tools, and social media platforms to enhance customer engagement.
✔ Passionate about delivering tailored solutions that improve customer relationships and satisfaction.
www.narafa-construct.com
Job Title :UX Designer & Website Maintenance
✔ Designed and maintained user-friendly, visually appealing websites to enhance customer engagement.
✔ Conducted user research, developed wireframes, and implemented UI/UX best practices to optimize usability and functionality.
✔ Focused on improving website performance, accessibility, and cross-device responsiveness.
✔ Troubleshot and resolved technical issues, ensuring a seamless digital experience.
✔ Passionate about creating intuitive interfaces that drive user satisfaction and business success.
Experience: 1 year
Key Skills & Responsibilities
www.wandwerkdesign.de
Gallery
Social Media Graphic Designer
Skilled in designing eye-catching graphics, animations, and layouts that boost engagement and enhance brand visibility. Proficient in using tools such as Adobe Creative Suite Photoshop, Illustrator, Canva, and other design software to produce high-quality social media posts, banners and ads
My Achievements & Certifications
Marketing: Customer Needs and Wants
Social Media Content and Strategy
Prompt Engineering Generative AI for Marketing & Advertising
This section showcases the certifications and credentials I’ve earned throughout my journey. Each certificate represents my commitment to learning, growing, and mastering new skills
Graphic Elements of Design: Color Theory and Image Formats
The Language of Design: Form and Meaning
Business Analysis & Process Management
Email- Prodananamaria043@gmail.com